Frequently Asked Questions (FAQ)
Quick answers to your shopping questions. Still have questions? Feel free to contact us!
As a manufacturer of occupational safety products, we specialise in the B2B specialist trade. Commercial and private end users can obtain our high-quality items directly through our partners.
Registered specialist dealers benefit from exclusive advantages:
- Access to individual special prices
- Quick order function for efficient processes
- Complete order history & watch list function
A one-time registration of your company is completely sufficient. This central account can be used by all buyers in your company.
Do you require further personalised access? Simply send us a short message with the desired email address.
Orders received by 1:00 pm on working days usually leave our warehouse on the same day. As a rule, delivery takes place the day after dispatch and thanks to the integrated shipment tracking, you always know exactly where your goods are.
To help you find the right size, we have put together detailed size charts to help you determine exactly the right size for your requirements.
Yes! We individualise products according to your wishes. From a quantity of approx. 5,000 pairs of gloves or 3,000–10,000 coveralls (depending on the model), we can implement your logo or product changes.
Yes, you can store and manage up to 10 different delivery addresses in your customer account.
This allows you to decide flexibly for each order where your goods should be delivered.
From your carriage-paid limit, shipping is free of charge. If the net value of the goods is lower, we charge shipping costs per package.
The exact conditions can be found under Payment and delivery.