Frequently asked questions (FAQ)

As a manufacturer of occupational safety products, we specialise in the B2B specialist trade. Commercial and private end users can obtain our high-quality products directly through our partners.

Registered specialist dealers benefit from exclusive advantages:

• Access to individual special prices
• Quick ordering for efficient processes
• Complete order history and wishlist

You only need to register your company once. This central account can be used by all buyers in your company.
Need additional personalised logins? Simply send us a short message with the required email address.

Orders received on working days by 1 pm usually leave our warehouse on the same day. Delivery generally takes place the day after dispatch. Integrated shipment tracking lets you see exactly where your goods are.

To help you find the right size, we have compiled detailed size charts so you can choose the right size for your requirements.

Yes! We customise products to your requirements. From approximately 5,000 pairs of gloves or 3,000–10,000 coveralls, depending on the model, we can add your logo or make product modifications.

Yes, you can save and manage an unlimited number of delivery addresses in your customer account.
This lets you choose the delivery location for each order.

Shipping is free of charge once your free-shipping threshold is reached. Below this net order value, shipping costs are calculated per package.
You can find the exact terms under Payment and delivery.